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Smoke stains can be difficult to remove, and may require the use of a poultice. There are several gel-type cleaners that will remove smoke stains; ask your stone supplier for a recommendation. The gel cleaners are brushed onto the surface and allowed... Read More

The mildew on you grout has penetrated deeply. To remove it, you will have to prepare a mixture of bleach and an abrasive cleaner like Soft Scrub. Apply the thick mixture to the grout with a paint brush and allow it to set overnight. Rinse the thick... Read More

There are several fracture membranes that can be installed to help minimize cracking. These membranes are rubber or plastic-based and are designed to absorb some shock. However, you will not totally eliminate cracking if the tremor is severe.... Read More

First you need to determine how often and how heavily the bath will be used. Black marbles are typically soft, easily scratched and sensitive to acids; they are also easier to repair than granite, and less expensive. Granite, on the other hand,... Read More

I would call the contractor, but it may not be necessary to replace the panels. These dark circles may be the result of moisture bleeding from the setting mortar. It is common for panels to be installed by spotting the backs of the panels with... Read More

There are several options for making the steps less slippery. Option 1. The steps can be honed and the polish removed. The high-gloss shine will be gone, but the steps will be less slippery. Option 2. Slip tape can purchased at your hardware or home... Read More

I will assume you are not cleaning it with acid cleaners. There is a possibility that there is some residual acid in the grout or the pores of the stone that bleeds out when you take a shower. Try rinsing the shower wall with a solution of baking... Read More

Yes, it is possible to recolor the grout, but it needs to be thoroughly cleaned before re-coloring. If possible, find out what brand and type of coloring was used, and re-apply the same brand or type. TIP Before attempting to recolor the grout make... Read More

First you need to determine why you want it waxed. Do you want to add shine, or is your intention to protect it? If protection is your main concern, I would recommend applying a silicone impregnator over a wax. If you want to increase the shine, you... Read More

Unfortunately, there is nothing you can put on the floor that will prevent it from scratching. You may find it useful to place several walk-off mats, both inside and outside the entrances, to help trap most of the sand. Dust-mopping the floor as... Read More